DIAMANTE HOTEL Car Hire

Minimum age to rent a vehicle is 21, and the maximum rental age is 75 years. Drivers between the ages of 21 and 24 will incur an additional daily charge of $9 USD.

Unrestricted driving within Mexico. Rentals originating from Tijuana, Mexicali, Hermosillo, Monterrey and Saltillo are permitted to cross U.S. border. Mexico insurance is required to drive into Mexico, and can be purchased at this location. Customer must purchase an extension of liability protection to cross the border into the U.S. at $10 USD per day - this amount provides TPL up to $100,000 USD, PAI for the passengers up to $2,000 USD per person and up to $10,000 USD per accident. Vehicles are not permitted to cross the Southern Mexico border.

Για όλες τις ενοικιάσεις απλής διαδρομής πρέπει να γίνεται κράτηση εκ των προτέρων και εξαρτώνται από τη διαθεσιμότητα. Ισχύουν χρεώσεις απλής διαδρομής, οι οποίες είναι πληρωτέες τη στιγμή της ενοικίασης. Οι χρεώσεις απλής διαδρομής δεν είναι δυνατό να πληρωθούν εκ των προτέρων.

As a customer, you have a choice as to how you would like to pay for fuel. Option 1- We Refill This option allows the renter to pay National at the end of the rental for gas refueling surcharge of 80%-100% (varies by pickup station) plus the cost of fuel will apply. Option 2- You Refill This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges. Option 3 - Pre-Pay Fuel This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Personal Accident Protection (PAI)The purchase of personal accident protection is optional and not required to rent a vehicle. PAI covers medical expenses resulting from bodily injuries suffered by the driver or any occupant of the rental vehicle (up to maximum vehicle capacity) while inside the vehicle, resulting from a car accident. The maximum protection per event is $400,000 MXN.

A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the renter's signature of the passport. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction. Credit Cards honored: American Express®, MasterCard®, VISA®, An authorization will be held with the minimum amount of $500 USD. The authorization amount will vary depending upon the type of vehicle rented, number of days rented, additional services contracted and protections accepted. Debit cards are only accepted as a form of final payment. Debit cards are considered to be any non-credit card American Express®, MasterCard®, VISA®. Cash is not accepted as a form of payment. The release of the credit card hold will depend on the terms and conditions of credit card company.

Roadside Assistance Protection (RSP) is offered at $2.00 USD/day. RSP is a protection that brings to the client roadside assistance throughout Mexico, 365 days a year. In case of breakdown, mechanical failure, lack of fuel, flat tire or other problems that impede the movement of the vehicle, roadside assistance will be provided. In the case of an accident or theft, customer must contact rental location immediately to report accident/theft and complete a police report at the time of accident/theft. In the case of lost keys, damaged keys or keys locked in the vehicle, a duplicate will be brought or a car opening specialist will be sent, only this assistance is included in the RSP. The cost of replacing or repairing the key will be charged to the customer and will generate an extra charge. If the customer did not select RSP, they can still contact the rental station who will provide the customer with an estimated cost of the assistance required. In case of breakdown or accident, contact the local National branch or call National emergency assistance provider at 01800-288-6700 01800-800-2880 inside Mexico. In the U.S.A, 1-866-317-0105. RSP will apply inside 40 km radius from the nearest Branch office. If necessary, a replacement vehicle will be provided.

Must meet the location's minimum age requirements. Present an official ID (Passport) Present a valid driver's license. International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted. Present a major credit card in renter's name at the time of rental. This location accepts notorized Chinese Drivers License.

Roadside Assistance Protection (RSP) RSP is a protection that brings to the client roadside assistance throughout Mexico, 365 days a year. In case of breakdown, mechanical failure, lack of fuel, flat tire or other problems that impede the movement of the vehicle, roadside assistance will be provided. In the case of an accident or theft, customer must contact rental location immediately to report accident/theft and complete a police report at the time of accident/theft. In the case of lost keys, damaged. The cost of replacing or repairing the key will be charged to the customer and will generate an extra charge. If the customer did not select RSP, they can still contact the rental station who will provide the customer with an estimated cost of the assistance required. In case of breakdown or accident, contact the local National branch or call National emergency assistance provider at 01800-288-6700 01800-800-2880 inside Mexico. In the U.S.A, 1-866-317-0105. RSP will apply inside 40 km radio from the nearest Branch office. If necessary, a replacement vehicle will be provided.