ZURICH DOWNTOWN Car Hire

Follow the sign to park the car in the rental return area. There is a drop box where the customer should leave the copy of the rental agreement and the keys. The vehicle remains the renter’s responsibility until it is checked in by a National employee the next business day.

All car groups are available for renters above the age of 21. All drivers between the ages of 21 - 24 will be charged an underage fee of 19.90 CHF per day with a maximum charge of 199.00 CHF.

Vehicles can be driven in all European countries except Albania, Belarus, Bosnia, Moldova, Montenegro, North Macedonia, Russia, Turkey and Ukraine. No additional charges apply for cross border travels. Prior authorization to leave the country with the vehicle is not required. Driving the vehicle into any unauthorized country or returning the vehicle in another country without prior authorization will incur in a penalty fee of 5000 CHF / 3000 CHF.

Damage Waiver is an optional service. It reduces your financial liability to CHF 1500 bis CHF 3000 for theft and damage to the vehicle, its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.

Collision Damage Waiver and Theft Protection does not cover: tire punctures, wheel damage, interior damage, wrong fuel, roof damage, undercarriage damage, damage to lights or lenses, damage from weather, natural disasters, damage from riots or civil unrest, damage from dangerous substances Collision Damage Waiver and Theft Protection will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized driver, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, gross negligence or recklessness, or driving off of a regularly maintained roadway.

All rentals where the vehicle is not returned to the same location as pick-up will be subject to a one-way fee. Domestic and international one-way rentals are permitted to selected locations and must be pre-booked or authorized at the time of pick-up. The one-way fee varies based on car category, location and pick up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

All vehicles are delivered with full tank of fuel and must be returned in the same condition. If a vehicle is returned with less than a full tank of fuel the renter will be charged for the difference plus an additional fee of 50 CHF. VAT and local fees and local surcharges will apply to fuel charges.

COST OF RENTAL INCLUDES TIME AND MILES, UNLIMITED KILOMETERS, COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP, VAT, AIRPORT FEE, WINTER FEE AND ROAD TAX.

Emerald Club customers can earn credits on qualifying rentals and redeem free days at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone). Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations. A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.

A safety kit consisting of a safety triangle and safety jacket is required by law and provided in all vehicles. The customer may provide their own safety kit but National is not liable for fines issued to renters who cannot provide a kit when asked by police authorities. Any fines levied by police for compulsory safety equipment not in the rental vehicle during a police stop will be charged to the renter.

Personal Accident Cover Our Personal Accident Cover provides you with financial compensation in the event of an accident with your rental vehicle or while getting in or out of the car. This coverage applies to the registered and named driver as well as their passengers for the duration of the rental. Coverage amounts: Up to CHF 30'000.00 per person in the event of disability, CHF 15'000.00 in the event of death.

Visa, American Express and MasterCard are accepted as payment and deposit for the rental. All customers are required to place a deposit plus the rental amount taken by credit card. The credit card of the renter must be valid at least 6 months from the rental drop off date. Deposit amount on a single credit card authorization will include the amount of the rental and 500.00 CHF for car groups up to and including intermediate, 1000.00 CHF for all car groups above intermediate. The deposit will increase when optional extras are purchased locally. The purchase of Super Collision Damage Waiver and Theft Protection - SCDWTP - will not result in a lower deposit amount.

Roadside assistance protection (RAP). National provides roadside assistance to the renter. This includes a 24-hour emergency service including provision of a replacement vehicle in case of lost vehicle key, shipping of the key, on-site assistance in case of tire breakdowns, towing service, forced unlocking of the vehicle if the keys are locked inside, jump-start assistance, and refueling service up to 5 liters. Roadside assistance is available in almost all European countries; the current list of countries is available at the rental branch at the time of rental. By checking the appropriate box on the front of this form, the renter undertakes to pay a flat-rate fee that covers all roadside assistance services. Roadside assistance is also available without payment of this flat-rate fee; it will then be billed according to actual costs incurred for each assistance service rendered. Roadside Assistance Protection is an optional product; before purchasing you may wish to check if your personal coverage is adequate. If you decline RAP then you will be required to pay any applicable charges and seek compensation from your carrier. RAP is not insurance.

All drivers, renter and additional drivers, must produce a valid driving license at the time of rental. In addition to a valid driving license, the primary renter must further produce two proofs of address, an additional photographic identification - i.e. passport, and a major credit card in their own name. Proof of address - i.e. utility bill, credit card bill or bank statement - must be no more than three months old. Multiple-part driving license holders must produce all parts of their license. An international driving permit is required for anyone holding a non-European driving license. Additional ID or further identification checks may be requested if deemed necessary. This may include an identity check with external partners who may check details supplied against databases to which they have access.

Super Collision Damage Waiver and Theft Protection-SCDWTP- is an optional coverage that can only be purchased in addition to Collision Damage Waiver and Theft Protection CDWTP. SCDWTP cannot be purchased alone. SCDWTP reduces the excess on CDWTP to 0 CHF in cases of theft of the vehicle or after collision. SCDWTP is not applicable if the event occurred due to driver negligence or legal violation. In these cases the renter will be liable for the entire financial loss incurred by the lessor.

Supplementary Liability Protection SLP (Third Party Liability) cover is required by law and included in all rates. Coverage limits: Third party bodily injury and or death as well as third party property damage up to 100.00 MIO. CHF.

TWP Tires and Windshield Protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the tires, rims or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 9.50 CHF per day plus VAT and Airport Fees where applicable and waives the excess for damage to tires, rims and windows to 0 CHF.