Additional drivers must meet all renter requirements. Additional drivers can be added to the contract at any rental branch. Additional charges will apply.
Out of hours return is available for all vehicle groups. Please contact the location as specific conditions may apply.
The drop box is located on or next to the door of the rental location. Vehicles must be parked in the designated parking spaces. Rental vehicle keys and the completed rental agreement should be left in the drop box.
In Finland, the following rules apply for the minimum age and possession of a driver's license:
Minimum Driving Age: 19 Years for all groups with the exception of Premium Wagon PWAR which is 25 years.
A young drivers surcharge of 20.00 EUR per rental (incl. VAT) applies to renters aged 19 to 24.
Cross Border Rentals are allowed to the following countries and a Cross Border Fee of 40.00 EUR (including VAT) will apply:
Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom.
A written permission and car registration documents provided by the rental company are mandatory to cross the border to any other country than Sweden, Norway and Denmark.
The required winter tires (without studs) for trips to foreign countries outside Scandinavia and the Baltics must be requested in advance, and the customer is held liable for all the costs related to tire change during winter season.
Customers traveling to Baltic States and Poland are held liable for 20% of the value of the rental vehicle.
Cross Border rentals to Russia are not possible.
In case of offence against Cross Border and Territorial Restrictions all protections lose their validity and the customer is held liable for full value of occurring costs and charges related to the rental.
Service available on request during branch opening hours only. Within Helsinki a Delivery and Collection service charge of 50.00 EUR (including VAT) applies per delivery and per collection. Delivery and Collection outside Helsinki is not possible. Please contact the rental branch directly to arrange delivery and collection service.
One way rentals within Finland are possible (please see price list). International one way rentals are not permitted.
EP Excess Protection is an optional coverage which reduces the renters financial responsibility in the event of damage or theft to the rental vehicle subject to the terms and conditions of your rental contract and applicable laws. This insurance product does not include damage to the tires or windshield of the vehicle. It is available for an additional fee of 10 EUR (incl. VAT) per day for all groups with the exception of commercial van groups which is 20 EUR (incl. VAT) per day to reduce the excess for damage and/or theft of the rental vehicle to 500 EUR per incident.
If EP is not accepted or included the customer will be held liable for damages and theft of the rental vehicle for the amount of 2000 EUR. If EP is accepted and included in rates, the customer is only responsible for the amount of 500 EUR.
All vehicles are rented with a full tank and must be returned with a full tank otherwise a charge based on the per litre local market pump price plus a 20% transaction fee per refueled litre will apply. Refueling pricing per litre is disclosed and communicated at our rental branches at the time of rental.
Fuel Purchase Option: For your convenience, you may purchase a tank of fuel at the time of rental at a price that is competitive with local fuel stations. This method eliminates the need for you to refill the tank before returning. Please be aware that we are unable to give a refund for unused fuel. Please check availability at time of rental.
Total rate price includes time and mileage, collision damage waiver and theft protection, airport fee, value added tax and winter fee - November 1 through 31 March.
Emerald Club customers can earn credits on qualifying rentals and redeem free days at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone). Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
VISA, MasterCard and American Express credit cards are accepted.
We do not accept any prepaid cards or debit cards (VISA Electron, Maestro card).
Cash Payment is not accepted. The payment card must always be owned by the driver and be issued in his name (primary driver). At the time of rental, a refundable deposit is placed on your credit card to the amount of 300.00 EUR on top of the estimated rental charges to cover potential refueling costs and or minor damages. There must be sufficient credit on your card to cover all charges. The Rental Company reserves all rights for changes to deposit sums without prior notice. For rentals longer than 20 days, the total rental amount is charged upon pick-up of the vehicle.
Please note, that payments with credit card may require the PIN of the credit card.
RAP Roadside Assistance Protection ensures continuation of journey, and protects against high service costs in case of following incidents for example: towing services due to punctured tire or accident, loss of car key, running out of fuel, stuck vehicle and flat battery starting necessities. RAP is available for a daily fee of 5.00 EUR (including VAT). If RAP is not accepted, customer is held liable for the full value of all roadside service costs.
All services may only be ordered by a direct claim with 24-hour Roadside Assistance (tel. +358 20 787 000). Roadside Assistance service is operated by our third party provider Autoliitto. They shall also determine the type and extent of service required to ensure the renter stays mobile. In the case any damage to the rental vehicle occurs which is not covered by the rental company within the scope of the Roadside Asssitance Protection coverage, the renter is liable for such damage.
Protection coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries. Maximum cover for property damages is 5 million EUR.
TWP Tires and Windshield protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 5 EUR per day (incl. VAT) and reduces the excess for damage the undercarriage, tires or windshield of the vehicle from 2000 EUR to 0 EUR.
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