ENTERPRISE RENT-A-CAR ESTACION TREN. PZA ESPANA, S N17002972221364
Βασικα στοιχεια & Πολιτικες
Decoration Band
Η τιμή ανά επιπλέον οδηγό είναι 15,00 EUR ανά ημέρα, με μέγιστο όριο 10 ημερών στα 150,00 EUR.
Decoration Band
Σταθμεύστε το όχημα σε μία από τις καθορισμένες θέσεις στάθμευσης της Enterprise. Επιστρέψτε τα κλειδιά στην κλειδοθήκη στο γραφείο
Decoration Band
Όλοι οι οδηγοί πρέπει είναι τουλάχιστον 25 ετών για να νοικιάσουν ένα όχημα. Οι ενοικιαστές ηλικίας 21 έως 24 ετών μπορούν να νοικιάζουν αυτοκίνητα και SUV των κατηγοριών Mini, Οικονομικά, Compact, Μεσαία και Standard, μικρά επιβατικά βαν, καθώς και Compact και Μεσαία φορτηγάκια. Για ενοικιαστές ηλικίας 21 έως 24 ετών ισχύει πρόσθετη χρέωση 23,00 EUR.
Decoration Band
"We authorise the use of the Vehicle only in mainland Spain or the Spanish island on which you rented the Vehicle. If we give you written permission, you may be authorised to use the Vehicle to move to Spanish islands, between Spanish islands, and to Ceuta and Melilla. If we give you written permission and you pay a fee, you may be authorised to use the Vehicle in the following countries: Austria, Germany, Belgium, France, Netherlands, Italy, Luxemburg, Monaco, Switzerland, Portugal, Andorra and Gibraltar. Any movement of the vehicle outside of authorised countries will be in breach of the Rental Agreement. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and request authorisation. Any movement of the vehicle outside of pre-authorised countries will be in breach of the Rental Agreement and liability will be construed accordingly."
Decoration Band
"If you purchase Damage Waiver from us (or if DW is included in your rate), your liability to us as a result of damage to, loss and/or theft of the vehicle will be reduced to an excess amount for each incident. Damage Waiver is not an insurance product. Some damages will be excluded and your conduct during the rental may affect the protection available under Damage Waiver (see Exclusions section). The excess amount for each incident of damage is as shown on the Rental Agreement or, if no amount is otherwise indicated, the excess amount that applies to your DW coverage is, depending on the type of vehicle, 1400.00 EUR for Mini, Economy, Compact, Compact Hybrid and Intermediate cars. 1700.00 EUR for Standard cars, Standard people carriers, Compact Elite, Intermediate, Standard SUV and Hybrid, Compact and Intermediate Convertibles. 2000.00 EUR for Premium cars, Premium people carriers, Full size and Premium 4x4. 2500.00 EUR for Luxury cars and 4x4. Cargo Vans the following excesses apply; 1250.00 EUR for small, medium and standard vans. For full size vans it is 1500.00 EUR and 1700.00 EUR for large vans. Purchasing Damage Waiver on its own will only reduce your liability, if you need to reduce your excess to zero you must also purchase Excess Protection. Before purchasing DW, you may wish to check if your personal coverage is adequate to cover your liability as a result of damage, theft, and/or loss of the vehicle (including loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees). If you decline Damage Waiver, you will be required to pay these charges and, where applicable, seek compensation from your carrier. "
Decoration Band
"Damage Waiver does not exclude/reduce your liability for: (a) theft or loss of the vehicle (or any accessories provided as part of the rental, such as an electric vehicle’s charging cable) if not supported by a police crime reference and the original keys; (b) damage to the vehicle caused by any breach of sections 3 and 4 of the Rental Agreement, including but not limited to: i. failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started and failure to lock the vehicle,ii. unauthorised work, modification or repairs on the vehicle, iii. failure to stop using the vehicle or take appropriate action once a, warning light, fault or malfunction becomes known,iv. use by an unauthorised or unlicensed driver,v. Sub-rent of the vehicle or use for hire and reward,vi. damage caused by the use of the wrong fuel,vii. use of vehicle for any reckless, illegal purpose, or deliberately causing injury or damage to property,viii. racing, pacemaking, or teaching someone to drive,ix. use whilst under the influence of alcohol, narcotics or drugs,x. use of the vehicle outside of Spain (including outside of mainland Spain or the Spanish island from which the rental originates) without our written permission,xi. overloaded with more passengers than seatbelts or to transport goods with a weight heavier than that authorised for the Vehicle,xii. propel or tow any other vehicle or wheeled equipment,xiii. use on any unpaved surface, racetracks, beaches, and test courses, or otherwise off-road,xiv. to drive through water or over any objects that you knew or ought to have known rise above the Vehicle’s ground clearancexv. to drive through height-restricted entrances, bridges or passages if the height restriction is lower than the Vehicle’s overhead clearancexvi. transporting dangerous or noxious substances,xvii. use of vehicle on an aerodrome, airfield, airport or military installation,c) non-payment of the rental costs or additional costsd) damage to tyres."
Decoration Band
"Renters may pay by cash or credit card. All major debit cards issued by either Visa or Mastercard are accepted. Contactless cards (credit or debit) or payment through any other wireless or NFC communications technology will not be accepted. Rentals of car categories Fullsize, Premium, Luxury and Large Passenger Vans must be paid via credit card."
Decoration Band
"A copy of our complaint process and the official complaint form is available free of charge upon request at any Enterprise rental branch and/or at Enterprise's registered office, as listed in the Rental Agreement. Renters wishing to discuss or dispute any matters concerning damage to the rental vehicle may contact our damage recovery department. Please email es.dru@ehi.com or call 00 34 917821011."
Decoration Band
All rentals where the vehicle is not returned to the same location as it is collected from (whether scheduled or unscheduled) will be subject to a one way fee. The one way fee varies based on car category, location, and pick up date. If you have reserved a one-way rental, this fee will be displayed during the reservation process when entering the dates, desired route and car category. If unscheduled, this fee will be listed on your rental invoice.
Decoration Band
"If you purchase Excess Protection (EP) and have also purchased Damage Waiver, any applicable Damage Waiver excess will be reduced to zero on all vehicles. If you purchase EP but not DW, you will remain liable for all losses as a result of loss, theft or damage to the vehicle above the amount indicated in the Rental Agreement, up to the full market value of the vehicle. If you decline EP but have purchased DW (or DW is included in your rate), you will be required to pay any applicable DW excess. Some damages will be excluded and your conduct during the rental may affect the protection available under EP (see Exclusions section).Excess Protection in not an insurance product and before purchasing it, you may wish to check if your personal coverage is adequate to cover damages and losses, including but not limited to damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If you decline EP but have purchased DW (or DW is included in your rate), you will be required to pay any applicable DW excess and seek compensation from your carrier."
Decoration Band
"EP and DW do not exclude/reduce your liability for:a) theft or loss of the Vehicle (or any accessories provided as part of the Rental, such as an electric vehicle’s charging cable) if not supported by a police crime reference and the original keys.b) damage to the vehicle caused by any breach of sections 3 and 4 of the Rental Agreement, including but not limited to: i. failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started and failure to lock the vehicle,ii. unauthorised work, modification or repairs on the vehicle, iii. failure to stop using the vehicle or take appropriate action once a, warning light, fault or malfunction becomes known,iv. use by an unauthorised or unlicensed driver,v. Sub-rent of the vehicle or use for hire and reward,vi. damage caused by the use of the wrong fuel,vii. use of vehicle for any reckless, illegal purpose, or deliberately causing injury or damage to property,viii. racing, pacemaking, or teaching someone to drive,ix. use whilst under the influence of alcohol, narcotics or drugs,x. use of the vehicle outside of Spain (including outside of mainland Spain or the Spanish island from which the rental originates) without our written permission,xi.overloaded with more passengers than seatbelts or to transport goods with a weight heavier than that authorised for the Vehicle,xii. propel or tow any other vehicle or wheeled equipment,xiii. use on any unpaved surface, racetracks, beaches, and test courses, or otherwise off-road,xiv. to drive through water or over any objects that you knew or ought to have known rise above the Vehicle’s ground clearancexv. to drive through height-restricted entrances, bridges or passages if the height restriction is lower than the Vehicle’s overhead clearancexvi. transporting dangerous or noxious substances,xvii. use of vehicle on an aerodrome, airfield, airport or military installation,c) damage, loss or theft in the event of non-payment of the rental costs or additional costsd) damage to tyres."
Decoration Band
Αν ο ενοικιαστής δεν επιλέξει να αγοράσει ένα προαιρετικό προϊόν καυσίμου κατά την έναρξη της περιόδου ενοικίασης και δεν επιστρέψει το όχημα με την ίδια στάθμη καυσίμου όπως κατά την έναρξη της περιόδου ενοικίασης (όπως ορίζεται στο συμβόλαιο ενοικίασης), θα ζητηθεί από τον ενοικιαστή να πληρώσει ένα τέλος αναπλήρωσης καυσίμου που υπολογίζεται με βάση τη διαφορά της στάθμης καυσίμου που αναγράφεται στο συμβόλαιο ενοικίασης με τη στάθμη που θα καταγραφεί κατά την επιστροφή του οχήματος, πολλαπλασιαζόμενη επί την τιμή καυσίμου που είναι αναρτημένη στο κατάστημα, συν μια χρέωση αναπλήρωσης των 21.00 EUR. Δεν επιστρέφονται χρήματα για μη χρησιμοποιημένο ή επιπλέον καύσιμο.
Σε περίπτωση που το όχημα είναι ηλεκτροκίνητο και επιστραφεί με μικρότερο φορτίο από αυτό με το οποίο παραλήφθηκε κατά την έναρξη της περιόδου ενοικίασης (όπως αυτό αναγράφεται στη σύνοψη του συμβολαίου ενοικίασης), εφαρμόζεται χρέωση επαναφόρτισης που υπολογίζεται με βάση τις κιλοβατώρες (kWhs) που απαιτούνται για τη φόρτιση του οχήματος ώστε να καλυφθεί η διαφορά μεταξύ του επιπέδου φόρτισης που αναφέρεται στη σύνοψη του συμβολαίου ενοικίασης και του επιπέδου που καταγράφηκε κατά την επιστροφή του οχήματος, πολλαπλασιασμένες επί την τιμή της κιλοβατώρας (kWh) που αναγράφεται στη σύνοψη του συμβολαίου ενοικίασης συν μια πρόσθετη χρέωση όπως υποδεικνύεται στη σύνοψη του συμβολαίου ενοικίασης. Δεν θα σας επιστραφούν χρήματα για τυχόν αχρησιμοποίητο ή επιπλέον φορτίο.
Decoration Band
Οι συνολικές χρεώσεις περιλαμβάνουν την άδεια κυκλοφορίας, απαλλαγή ευθύνης για ζημιά, συμπεριλαμβανομένης της προστασίας από κλοπή, με ποσό υπέρβασης, ασφαλιστική κάλυψη αστικής ευθύνης και ΦΠΑ. Ενδέχεται να ισχύουν πρόσθετες χρεώσεις. Υπάρχει δυνατότητα αγοράς πρόσθετων προϊόντων προστασίας.
Decoration Band
Τα προϊόντα PAI/PEC υπόκεινται στους όρους, τις προϋποθέσεις, τους περιορισμούς, τους αποκλεισμούς και τις εξαιρέσεις της πολιτικής PAI/PEC. Μπορείτε να ζητήσετε ένα αντίγραφο της πολιτικής από το κατάστημα ενοικίασης με το οποίο συνάπτετε το συμφωνητικό ενοικίασης.
Decoration Band
"Renters may pay by cash or card. All major debit and credit cards (issued by either Visa or Mastercard or American Express) are accepted. All cards must be physically presented and in the renter's name. Checks, prepaid cards, Diner Club, Discover Card, contactless cards (credit or debit) or payment through any other wireless or NFC communications technology will not be accepted. At the time of pick up, a security deposit will be taken. The security deposit is independent of the estimated or actual cost of the rental and the amount will vary depending on vehicle class and code. For cars and SUVs of categories Mini, Economy, Compact, Intermediate and Standard, and Compact, Intermediate and Standard Cargo Vans, a minimum deposit of 200 EUR is required. All other Cargo Vans the minimum deposit is 400 EUR.For Full Size cars and SUVs and Large Passenger vans the deposit is 400 EUR and must be paid via credit card. For Compact Elite, Premium, Luxury and Convertible vehicles the deposit is 500 EUR and must be paid via credit card. Where the rental is paid in cash, the minimum deposit will be 500 EUR and must be paid via debit or credit card. Please contact the local branch for details."
Decoration Band
"Roadside Assisstance Protection (RAP) is an optional product to waive the renter's responsibility for the following: tyre (excluding the rim) repair or replacement (unless part of a larger repair to the vehicle), replacement key costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as a result of a fault occurring to the vehicle due to the renter's error. RAP is not an insurance product; some damages will be excluded and the renter's conduct during the rental period may affect the protection available under RAP (see Exclussions section). Before purchasing RAP, you may wish to check if your personal coverage is adequate. If you decline RAP, you will be required to pay any applicable charges and if possible, seek compensation from your carrier. "
Decoration Band
"RAP does not exclude/reduce your liability for:(a) damage, loss or charges due to running out of fuel more than once during the Rental period;(b) glass repair or glass repairment costs;(c) any charges in the event of non-payment of rental costs or additional costs;(d) damage or loss caused by any breach of section 3 and 4 of the Rental Agreement, including but not limited to: i. failure to take all reasonable measures to look after the vehicle keys or any other device which unlocks the vehicle and/or enables the vehicle to be started and failure to lock the vehicle,ii. unauthorised work, modification or repairs on the vehicle, iii. failure to stop using the vehicle or take appropriate action once a, warning light, fault or malfunction becomes known,iv. use by an unauthorised or unlicensed driver,v. Sub-rent of the vehicle or use for hire and reward,vi. damage caused by the use of the wrong fuel,vii. use of vehicle for any reckless, illegal purpose, or deliberately causing injury or damage to property,viii. racing, pacemaking, or teaching someone to drive,ix. use whilst under the influence of alcohol, narcotics or drugs,x. use of the vehicle outside of Spain (including outside of mainland Spain or of the Spanish island from which the rental originates) without our written permission,xi.overloaded with more passengers than seatbelts or to transport goods with a weight heavier than that authorised for the Vehicle,xii. propel or tow any other vehicle or wheeled equipment,xiii. use on any unpaved surface, racetracks, beaches, and test courses, or otherwise off-road,xiv. to drive through water or over any objects that you knew or ought to have known rise above the Vehicle’s ground clearancexv. to drive through height-restricted entrances, bridges or passages if the height restriction is lower than the Vehicle’s overhead clearancexvi. transporting dangerous or noxious substances,xvii. use of vehicle on an aerodrome, airfield, airport or military installation,"
Decoration Band
"All drivers must present:(1.) Valid driving licence held for a minimum of one (1) year [or two 2 years if renting in the Canary Islands]. - Digital driving licences will only be accepted if issued by a Member State of the European Union and the rental originates from that Member State.- If the driving licence has been issued by a country other than a Member State of the European Union or is written in a language and/or in characters different to those of the country where the rental originates, an International Driving Permit/Licence is required. Renters with licences from countries which are not part of any international treaties or agreements for International Driving Permits must provide a certified translation of their driving licence. - To avoid the risk of fines, renters are advised to check whether local authorities require foreign drivers to carry an International Driving Permit.(2.) Valid, unexpired passport or identity card.Additionally, renters visiting Spain from abroad must be able to provide, on request: (3) Contact details in their home country (i.e., work or home address) and in Spain, as well as travel documents, such as plane or train tickets, boarding passes, hotel reservations or accomodation vouchers, etc. In order to rent a car, SUV or van of categories Premium, Elite, Luxury or convertible from airports and train stations, renters must be able to provide (4) additional verified contact information, such as employment details, two phone numbers, proof of residence and, if applicable, travel documents.Customers whose documents have been issued in two or more different countries must provide additional proof of address or residence (i.e., phone, gas or electricity bill) which must be less than 90 days old. Please note that we reserve the right to request additional proof of identity and/or to conduct further identification checks if necessary, which may include identity checks with an external organisation. "
Decoration Band
Η Ασφαλιστική κάλυψη αστικής ευθύνης είναι υποχρεωτική και καλύπτει τον οδηγό και τον κάτοχο από αξιώσεις τρίτων εναντίον τους για ζημιές που προκλήθηκαν από το ενοικιαζόμενο όχημα. Η Ασφάλιση τρίτου μέρους περιλαμβάνεται στην τιμή. Η κάλυψη περιορίζεται σε 135 εκατομμύρια ευρώ.