Our counter is located 10 meters across from the exit gate, on the first floor inside the terminal building. No shuttle is required.
Serviced by Enterprise Rent A Car.
Βασικα στοιχεια & Πολιτικες
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Additional Driver - 7.02 EUR per day for all car groups. All rental terms and conditions apply for additional drivers. Fee quoted is inclusive of VAT.
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The phone number for After Hours pickups is 387 61 990 900. The customer must reserve this service at least 24 hours in advance. An employee will be there to meet the customer. The After Hours pick up fee is 20 EUR plus vat. The customer must call 387 61 990 900 to schedule an After Hours return with the National location. The customer must reserve this service at least 24 hours in advance. An employee will be there to meet the customer, check in the vehicle and close the contract. The After Hours drop off fee is 20 EUR plus vat.
Serviced by Enterprise Rent A Car.
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Mini and Economy - minimum age 21 years. Compact, Intermediate - Full Size - Specialty - minimum age 23 years. Maximum age to rent is 75 years old for all car categories. A fee of 17.55 EUR per day inclusive of VAT applies to drivers aged 21-22 for Compact, Intermediate, and Standard.
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Cross border rentals are allowed within the European countries except Belarus, Bulgaria, Czech Republic, Romania, Russian Federation, Turkey, Ukraine and Kosovo. A prior written authorization is required. There is also an insurance premium fee that applies depending on the length of the trip and the country.
Process and publication of green card: These kind of rentals should be requested at least 7 working days prior the pickup date. Please contact the Reservations Department for further information. Process of publication of green card: Minimum time of publication of a green card is 7 working days. Charge 50.00 EUR. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Road assistance or car replacement while driving abroad is not available. The rates above do not include VAT .
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Collision Damage Waiver (CDW): Covers the vehicle's liability and fire with a deductible amount. CDW does not provide any coverage concerning damages to the underside of the vehicle, inside of the vehicle-saloon, wind shields, mirrors and tires. Any damage caused due to driver negligence and/or in breach of the Road Circulation Code which is the driving laws of the rental country is the responsibility of the renter and not covered by CDW. The Accident Statement should always be supplemented so that the insurances' coverage will be in effect. In case of car accident and damages, a police report is mandatory. Without a police report, the client takes full responsibility.
CDW Cost per day and deductible range:
8.00-15.00 EUR per day with a 600.00-3,000.00 EUR deductible for each designated car class.
The rates listed above do not include VAT.
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Collision Damage Waiver does not cover: mirror damage, tire punctures, wheel damage, interior damage, chipped or cracked windshield, wrong fuel, roof damage, undercarriage damage, damage to lights or lenses, mechanical damage, theft of the vehicle or damage resulting from theft, damage from weather, damage from natural disasters, damage from riots or civil unrest, or damage from dangerous substances. Collision Damage Waiver will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized drivers, racing or speed contest or competition, an unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, towing or pushing, intentional damage, simple negligence, gross negligence or recklessness, driving off of a regularly maintained roadway, using the vehicle for hire, driving in violation of local traffic laws, failure to secure the car keys, or failure to lock or secure the vehicle.
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One Way Drops are allowed with a minimum advance notice of 24 hours. Drop fees will apply for all one-ways to and from Sarajevo to Mostar, Tuzla and International one-ways from all Bosnia locations.
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There is a refuelling charge of EUR 5.00 + tax per rental.
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Οι πελάτες του Emerald Club μπορούν να κερδίσουν πιστώσεις για ενοικιάσεις που πληρούν τις προϋποθέσεις σε αυτό το κατάστημα. Η εξαργύρωση δωρεάν ημερών δεν είναι διαθέσιμη σε αυτό το κατάστημα. Σημείωση: Τα μέλη του Emerald Club μπορούν να κερδίσουν πιστώσεις σε καταστήματα της επωνυμίας National και Enterprise.Οι κρατήσεις πρέπει να γίνονται εκ των προτέρων και πρέπει να έχουν συνημμένο τον αριθμό μέλους, για να κερδίσετε πίστωση/πόντους.
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Visa, American Express, Diners and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The car categories Mini and Economy require a deposit of 300.00 EUR, Compact and Intermediate 500.00 EUR and Standard and Full size vehicles require a 1000.00 EUR deposit. Debit cards, cash cards and cash are accepted as forms of payment for the rental or to purchase additional products. The deposit must be paid with a valid credit card. Please enquire at the local branch for details.
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RENTER REQUIREMENTS - ALL DRIVERS, INCLUDING ADDITIONAL DRIVERS, MUST PRODUCE AT THE TIME OF RENTAL A VALID INTERNATIONAL OR EUROPEAN UNION DRIVING LICENSE VALID FOR AT LEAST 24 MONTHS, IDENTITY CARD OR PASSPORT WITH PHOTO AND A MAJOR DEBIT OR CREDIT CARD IN THEIR NAME. INTERNATIONAL DRIVING PERMIT REQUIRED WITH ALL NON-EUROPEAN LICENSES IF THE DRIVING LICENSE IS WRITTEN IN A LANGUAGE OR CHARACTERS DIFFERENT TO THOSE OF THE RENTING COUNTRY. PLEASE NOTE, WE RESERVE THE RIGHT TO REQUEST ADDITIONAL ID OR CONDUCT FURTHER IDENTIFICATION CHECKS IF NEEDED.
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SUPER COLLISION DAMAGE WAIVER AND THEFT WAIVER (FDW/FTW): Reduces the vehicle’s liability and fire to zero. FDW does not provide any coverage concerning damages to the underside of the vehicle, inside of the vehicle-saloon, wind shields, mirrors and tires. Any damage caused due to driver negligence and/or in breach of the Road Circulation Code which is the driving laws of the rental country is the responsibility of the renter and not covered by CDW. The Accident Statement should always be supplemented so that the insurances’ coverage will be in effect. In case of car accident and damages police report is mandatory. Without a police report the client takes full responsibility.
FDW/FTW Daily premium ranges from 10-30 EUR per day.
The rates listed above do not include VAT.
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Our counter is located 10 meters across from the exit gate, on the first floor inside the terminal building. No shuttle is required.
Serviced by Enterprise Rent A Car.
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"SUPPLEMENTARY LIABILITY PROTECTION SLP- THIRD PARTY LIABILITY -REQUIRED BY LAW- FREE OF CHARGE. COVERAGE LIMITS- A. THIRD PARTY BODILY INJURY OR DEATH UP TO 500,000 EUR, B. THIRD PARTY PROPERTY DAMAGE 175,000 EUR."
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Theft Protection (TP): Covers the renter's financial responsibility in cases of theft. Theft Protection cover is not valid if the renter does not return the car rental documentation and rental vehicle keys to the rental company and if a Police Report is not provided. A police report is mandatory for all cases of theft.
TP Cost per day and deductible range:
2.00 EUR per day with a 600.00-3,000.00 EUR deductible for each designated car class.
The rates listed above do not include VAT.