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Customer survey

We are committed to make your rental experience measure up to your highest expectations.

In order to be able to constantly develop and improve the overall quality of our products and services, we would like to hear your comments and suggestions.

Your personal info and comments will be kept in strict confidence.

You must fill in fields marked *
Our staff  
Did we send you confirmation of your reservation?
 Yes   Νο
Were you dealt with immediately on arrival?
 Yes   Νο
Were all charges explained to you at the start of rental?
 Yes   Νο
Your vehicle  
Was your vehicle available at the time agreed?
 Yes   Νο
Was your vehicle of the group ordered?
 Yes   Νο
If NO, was a higher group offered?
 Yes   Νο   
Was the vehicle well presented?
 Very Good  Good  Fair  Poor  Very Poor
If the vehicle was damaged, was this noted on your Rental Agreement?
 Yes  Νο   
Were the vehicle controls explained clearly?
 Yes   Νο   
Were you advised of the procedure for rental termination?

 Yes   Νο   
 
Rental service  
Were your expectations met?
 Yes   Νο
Were your requirements met?
 Yes   Νο
Please tell us what you liked about the service you received:
Have you any suggestions that will help us to improve our overall service?
Your details  
Driver name*
Home address*
Postcode*
Telephone number*
National location that supplied the vehicle
Rental agreement number*
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